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Questions? We Have Answers!

From prescriptions to pricing, find answers to our most-asked questions right here.

Questions? We Have Answers!

About My Adult Doctor

Our services

Visits and prescriptions

Cost, insurance, and payment

Account and privacy

Questions? We Have Answers!

About My Adult Doctor

What is My Adult Doctor?

Who can use MyAdultDoctor?

Are your physicians board-certified?

Is My Adult Doctor available in my state?

Can I use My Adult Doctor if I live in a rural area?

Our services

What conditions can you treat through urgent care?

Do you offer primary care?

Can My Adult Doctor be my primary care doctor?

Do you offer GLP-1 medications?

What is peptide therapy?

Can I use My Adult Doctor for a second opinion?

How is My Adult Doctor different from the ER or an urgent care clinic?

What happens if I need in-person care?

Visits and prescriptions

Is My Adult Doctor available 24/7?

How do I start a visit?

Do I need an appointment?

Can I request the same doctor each time?

What do I need to connect?

Can My Adult Doctor prescribe medications?

Can I get lab work done through my membership?

Can I message my physician after a visit?

What if my symptoms don't improve after my visit?

Cost, insurance, and payment

How much does a visit cost?

Does My Adult Doctor accept insurance?

Can I use my FSA or HSA?

Account and privacy

Is my health information kept private?

I'm already a My Pediatric Doctor member. Do I need a new account?

How do I cancel?

How do I update my payment method?